Palmcredit Customer Care WhatsApp Number, Phone Number, Email Address, and Office Address.

Different ways you can Contact Palmcredit Customer Care Service Team

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Do you need a quick loan to take care of emergency expenses?  Palmcredit is a reliable loan app you can count on, one of the leading loan providers in Nigeria. Established in 2018, Palmcredit is an innovative platform providing quick and easy access to loans to millions of Nigerians.

Palmcredit customer Care WhatsApp number, phone number, email address, and office address.

 As a Palmcredit customer, you have access to top-notch customer support services that will help you overcome any challenges you may encounter. Whether it’s a question about loan status, repayment options, or any other concern, Palmcredit’s customer service team is here to help. With a team of experienced experts, customer satisfaction is at the heart of everything Palmcredit does. Our customer service team is available 24/7 to quickly answer all your questions, promptly resolve any issues you may encounter, and guide you through the loan application process.

You can contact Palmcredit’s customer service department at any time of the day through multiple channels, including phone calls, emails, and social networks such as Twitter, Facebook, and Instagram.

At Palmcredit, customers are not just borrowers but also  partners in palmcredit efforts to help people access finance easily and affordably. Please contact our friendly customer service team whenever you need assistance or have questions. With Palmcredit, you are in good hands.

How to download and create an account with the palmcredit App.

Creating an account with the Palmcredit App is simple. By following the steps below, you will be able to create a palmcredit account that will allow you to access their customer service and get a loan as soon as possible. 

  • Visit  Google Play Store: The Palmcredit app is available on the Google Play Store. Open the Play Store and search for “Palmcredit”. Select the app from the search results and click “Install” to download the app.  
  • Register with a valid phone number:After successfully downloading the app, open it and click “Sign Up”. Enter your valid phone number in the space provided and click  “Next”.
  • Verify your phone number: To verify your phone number, Palmcredit will send a 4-digit verification code to your phone. Enter the code into the app and click “Verify”. If the code is correct, the app will take you to the next step.
  • Enter personal information: The next step is to enter your personal information, including first name, last name, date of birth, and gender.
  • Set up your account credentials: You will need to set up a password and a 6-digit security code that will be used to secure your account. Make sure you choose something easy to remember but difficult for others to guess.
  • Fill in your bank information: Before you can borrow money, you must provide your banking information. Enter your bank name, account number, and account name. 
  • Complete your profile: The final step is to provide the additional information needed to complete your profile. This information includes your mother’s maiden name, education level, marital status, and employment status.
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Palmcredit customer care  WhatsApp number.

Palmcredit is one of the most popular mobile loan providers in Nigeria and their customer service is always top-notch. Intending to provide even better service to its customers, Palmcredit has decided to add a WhatsApp number to its list of communication channels. 

Palmcredit WhatsApp number is 017001000 (9 am – 6 pm (Mon-Fri),(9 am-5 pm SAT) 

Here are some reasons why they decided to establish a WhatsApp channel:

  • Convenience: WhatsApp is a widely used instant messaging platform and is used by many people on their mobile devices. Instead of having to call or email, customers can simply chat with Palmcredit’s customer service team via WhatsApp, making it easier and simpler to resolve any issues they may have.
  • Speed: With WhatsApp, customers can immediately contact Palmcredit and receive a quick response. This is especially beneficial for customers with urgent issues that need to be resolved as quickly as possible.
  • Security: Many people feel more comfortable discussing sensitive issues over chat than over the phone or in person. With WhatsApp, customers can rest assured that their conversations with Palmcredit’s customer service team are private and secure.

While there are clear benefits to using WhatsApp to contact Palmcredit’s customer service team, there are also some potential downsides to consider:

  • Limited quantity: WhatsApp channels may not be available 24/7 so customers may have to wait a certain number of hours to receive a response.
  • Response time: Like any communication channel, response times can vary depending on the volume of inquiries the company receives. Although Palmcredit strives to provide a quick response, a certain degree of patience may be required from customers.
  • Technical issues:While the WhatsApp platform is generally reliable, there can sometimes be glitches or technical issues that can affect communication. However, Palmcredit strives to minimize these issues and always strives to ensure that its customer service channels are operating optimally.
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If you are a Palmcredit customer or plan to borrow money from this provider in the future, you should save your WhatsApp number for quick and convenient communication. 

How to contact palmcredit customer care service through phone number,

Here’s how to contact their customer service team by phone in just a few simple steps!

  • Find the Palmcredit customer service number for your Country.  The phone number for Nigeria palmcredit customer care service number is 018888188 or 017001000
  • Dia the number:  Remember that Palmcredit may have different opening hours depending on your region or country. Check the website or FAQ for specific hours before calling.
  • Be prepared to provide your Palmcredit account information, such as your name and account number, so the customer service team can help you as quickly and efficiently as possible.

Here are some pros and cons of contacting Palmcredit’s customer  service team by phone:


  • Enables immediate communication with a representative who can assist you with your questions or concerns.
  • You can talk directly to a person instead of sending an email or filling out an online form.


  • Waiting or experiencing long wait times to speak to a representative can be frustrating.  
  • It can be difficult to communicate clearly over the phone, especially if there is a language barrier.

How to contact palmcredit customer care service through email address.

One of the channels through which customers can contact Palmcredit is by email address.  We will show you how to contact Palmcredit customer service via email address, as well as the pros and cons of using this method.

Palmcredit customer service email

Pros of contacting Palmcredit customer service via email

  • Documents: One of the significant advantages of using email to contact Palmcredit customer service is that it allows you to record  your conversation. You can access it at any time and you can also print it as proof if the need arises in the future.  
  • Clear and concise answer: Customer service agents often take the time to provide thoughtful responses to emails. This method allows them to communicate information clearly and concisely, reducing the risk of misunderstanding or misinterpretation of the message.
  • Accessibility: Email is a popular method of communication that allows customers to contact Palmcredit’s customer service department from any location and at any time. 

Cons of contacting Palmcredit customer care via email

  • Slow response: Palmcredit customer service sometimes takes longer to respond to emails. Sometimes this can take up to 24 hours, sometimes longer, depending on the number of requests received.
  • Limit interaction: Email communication is less interactive than phone calls. You may not have the opportunity to ask follow-up questions or receive immediate clarification.
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Now that you know the pros and cons of using email to contact Palmcredit’s customer service department, here are the steps to take to contact them via email.

  • Open your email: The first step is to open your email on your phone or computer.
  • Compose a new message: Click the “compose” button to create a new email.
  • Enter recipient email address: In the “To” field, enter one of the verified customer service email addresses mentioned above.
  • Enter your information: In the “Subject” field, provide an accurate description of your complaint or request. In the body, provide your full name, registered phone number, email address, and a clear explanation of your problem or query.
  • Send: Check that you have stated your complaint or request correctly before clicking the “submit” button.

Palmcredit office address location 

In case you don’t want to contact palmcredit via all the means provided above, here is the correct address of their head office. Palmcredit physical address is located at 20 Opebi Rd, Opebi 101233, Lagos. You can visit them and lay your complaint to their customer care team physically.

FAQs on Palmcredit customer care  WhatsApp number, phone number, email address, and office address.

1. What is Palmcredit’s customer care WhatsApp number?

You can contact Palmcredit customer service via their WhatsApp number: 017001000. They are always ready to assist you with any questions or complaints 24/7.

2. What is Palmcredit’s customer service phone number?

Palmcredit’s customer service phone number is 017001000. You can call this number to get help with all your Palmcredit-related issues.

3. What is Palmcredit’s customer service email address?  

You can email Palmcredit’s customer service team by sending a message to They are very responsive and will respond to your requests and complaints as quickly as possible.

4. Where is the Palmcredit office located?

Palmcredit office is located at 320 Opebi Rd, Opebi 101233, Lagos.. If you need help that requires physical presence, you can visit them at their office.

5. Can I contact Palmcredit customer service in my local language?

Yes, you can. Palmcredit’s customer service team includes multilingual experts who can communicate in different local languages. They understand the importance of communication and that is why they hire translators who can help them deal with customers who do not understand English. They are ready to help you in your local language, so don’t hesitate to contact them whenever you need help.


Palmcredit customer service team is among the best you can get in the Fintech industry. Their fast and reliable service is top-notch. Anytime you are facing any challenge using the palmcredit service it is advisable to contact the palmcredit customer service team via any of the means we discussed above.

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