How to Delete, Close or Deactivate my Moniepoint Account without stress.

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As a valued Moniepoint user, you may be wondering how to close/deactivate your account without any hassle. Closing your Moniepoint account simply means terminating your relationship with the platform and barring any further transactions. Subject to Moniepoint’s terms and conditions, users have the right to terminate their account at any time and for any reason.

How to close/Deactivate my Moniepoint Account without stress.

Legally, the user agreement between Moniepoint and its users allows either party to terminate their relationship at any time. Therefore, closing your Moniepoint account is within legal limits and you can do so easily without any legal consequences. 

If you are considering closing your Moniepoint account, you should transfer all outstanding amounts and inform the platform’s customer service department of your intentions to avoid any misunderstandings. It is also important to ensure that your information and documents on the platform are deleted to prevent your data from being used for unauthorized activities.

Closing your Moniepoint account is a simple process that can be done without any stress. It is essential to follow the necessary procedures to avoid any problems and seek advice from Moniepoint customer service if you encounter any difficulties during the process.

Remember that Moniepoint values ​​your satisfaction and continuously improves to make your transactions transparent. Is

Possible Reasons to Close Your Moniepoint Account 

Closing your Moniepoint account can be a difficult decision and before making this decision it is important that you understand all the consequences of your decision. However, if you’re here, you might be considering deactivating your account for a good reason.

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Here are some possible reasons why you might close your Moniepoint account and why you might want to do so:

  1. Personal reasons – Sometimes life situations may arise that require you to change your financial settings, such as moving to a new place, losing your job, or changing your financial goals or objectives. Your main. If so, you may consider closing your Moniepoint account to reflect a fresh start with another financial institution that suits your new financial situation. 
  1. Dissatisfaction with the Service – In rare cases, you may be dissatisfied or dissatisfied with the level of service you receive from Moniepoint. If you’ve tried troubleshooting but nothing seems to work, it may be time to move on to another financial institution. You should be honest about your reasons for closing your account to help Moniepoint improve its service delivery as your feedback will be important.
  1. Security Breaches – You may experience a security breach of your account; In this case, closing your Moniepoint account may be a wise decision. It’s essential to keep your financial information secure and look for a service that offers better protection against hackers and scammers.
  1. High fees and charges – The cost of maintaining an account can be high, especially if you don’t find the services worth it. Moniepoint will certainly charge you for certain services provided. If it’s getting expensive and you find that other similar platforms offer more affordable rates,  it might be time to close your Moniepoint account and look for a cheaper alternative.
  1. Better alternatives – You may have found another financial institution or platform that better suits your needs and gives you access to better services. You can switch to another platform that gives you better value for money because you have the power to make an informed decision.
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Whether you want to deactivate or close your Moniepoint account, it is essential to carefully consider your options. You can contact Moniepoint customer service to inform them of your decision, which will help improve service quality and resolve any ongoing issues. Make sure you are fully informed and evaluate the alternatives before taking action.

How to Delete, Close or Deactivate my Moniepoint Account without stress.

Here are the steps you can follow to close or deactivate your Moniepoint account without stress:

  1. Log in to your Moniepoint account using your credentials.
  1. Click the “Account” tab and select “My Profile”.
  1. Scroll down and find the “Deactivate account” button.
  1. Click the button and follow the on-screen prompts to confirm your decision to deactivate your account.
  1. You will be asked to provide a reason to deactivate your Moniepoint account.  6. After you provide the reason, click the “Deactivate my account” button to complete the deactivation process.
  1. A confirmation email will be sent to your registered email address.
  1. Your Moniepoint account will be deactivated within 24 hours after confirmation of the deactivation request.

It is important to note that once your account is disabled, you will no longer be able to access your Moniepoint account or make transactions on the platform. If you change your mind, you will need to create a new account to use the Moniepoint Services again.

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Closing your Moniepoint account will be a seamless experience and the steps outlined above will simplify the process for you. 

FAQs on How to close/Deactivate my Moniepoint Account without stress.

How do I deactivate my Moniepoint account?

To deactivate your Moniepoint account, you need to contact our customer service team through one of our available channels. You can also visit one of our agents and request to deactivate your account.

Can I reactivate my deactivated Moniepoint account?

Yes, you can reactivate your deactivated Moniepoint account. Simply contact our customer service team through one of our available channels and follow the reactivation process.

What happens to my funds when I deactivate my Moniepoint account? 

When you deactivate your Moniepoint account, any funds remaining in your account will be refunded to the linked bank account or any other account you choose.

Do I need to provide personal information to deactivate my Moniepoint account?

Yes, you will need to provide certain personal information to verify your identity and ensure that the account deactivation request is legitimate.

Is there a deadline to deactivate my Moniepoint account?

No, there is no deadline to deactivate your Moniepoint account. You can deactivate your account at any time by following the necessary steps through our customer service team or agents.


Deactivating or closing your Moniepoint account means parting ways with the Fintech company. There are several reasons why you would consider deactivating your account. We have provided you with a step-by-step process to do that. Take your time to evaluate your options before proceeding.

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