Baxi Customer Care Phone Number, WhatsApp Number, Email Address, and Office Address.

Baxi customer care service information

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Are you a Baxi customer or considering becoming one? Let me tell you about Baxi’s excellent customer service. First, let’s talk a little about the company behind this great customer service.

Baxi customer care number, WhatsApp email address, and office Address.

Baxi Fintech Limited is a Nigerian-based financial technology company founded in 2018. The company is part of the Baxi Group, a conglomerate operating in various sectors of the Nigerian economy. Since its inception, Baxi Fintech has strived to provide innovative financial solutions to Nigerians.

Now let’s move on to what you came here for Baxi’s customer service. The company is committed to providing exceptional customer service to all of its customers. Whether you have a question about their service or an issue that needs to be resolved, their  customer service team is always ready to help you.

 Baxi’s customer service team is made up of knowledgeable and friendly professionals, always ready to go the extra mile to ensure all your concerns are resolved. They are available 24/7 and you can contact them by phone, email, or even through their social media platforms.

But that’s not all. Baxi Fintech has created a self-service customer service platform accessible via mobile app, allowing you to access answers to frequently asked questions, submit complaints, and even initiate transactions. pandemic.

When to contact Baxi customer service 

Are you a Baxi POS customer and wondering when to contact their customer service department? Below is a list of situations where you may need to contact them:

  1. Technical issues with your Baxi POS device – If you experience any technical issues with your Baxi POS device, such as difficulty accepting payments, error messages, or hardware problems, you can contact their customer service team for help.
  2. Transaction disputes – If there is a transaction-related dispute, please contact Baxi POS’s customer care department for advice and resolution. 
  3. Account management – If you need to update your account information such as email address, phone number, or company details, contact the Baxi POS support team for assistance.
  4. Training and Support – If you would like advice on how to fully optimize your Baxi POS system, how to complete transactions or any other information, contact the customer service team there.
  5. General Inquiries – If you have any questions about Baxi POS, their services, or anything else not covered in the FAQ section, you can contact their customer service team for an answer.
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Remember that Baxi POS customer service is available 24/7. You can talk to them through the live chat function on their website, call them, or email them. No matter your question or problem, they will be happy to help you.

Baxi customer care phone number

List of Baxi POS customer service phone numbers:

  1. Baxi POS customer service phone number is:  0908 053 2234
  2. Baxi POS alternative customer care number: 01-700 8571

How to contact Baxi POS customer care team via phone number:

To speak to a Baxi POS customer service agent, simply call one of the phone numbers provided. Our customer service team is available 24/7 to answer your questions and complaints. You will be asked to provide basic information such as your name and Baxi account details to resolve your issue.

Pros of contacting Baxi POS customer service via phone number:

  • Fast response time: Phone calls provide instant responses compared to emails or social media posts. When you contact Baxi customer service by phone, you can be sure to receive a prompt response and resolution of your concerns.
  • Interaction between people: Talking on the phone with a customer service representative allows you to interact with another person. This helps build trust in the company’s services.  
  • Personalized service: A customer service agent can resolve your specific issue by providing you with a personalized solution or advice.

Cons  of contacting Baxi POS customer service via phone number:

  • Poor network: Poor network or reception may hinder communication or reduce call clarity.
  • Long waiting time: During peak times, you may have to wait a long time to connect with a customer service agent.
  • Unresolved issues: In some cases, your issue may not be resolved after multiple phone calls.
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Baxi customer care WhatsApp number 

One of the ways  Baxi POS makes it easier for customers to contact them is through  WhatsApp customer service. The official Baxi POS WhatsApp number is +234908 053 2234.

How to contact the Baxi POS customer service team via WhatsApp

Pros  of contacting Baxi POS customer service via WhatsApp

  • Quick reply: Baxi POS’s customer service team is known for its ability to respond quickly to WhatsApp messages. You can receive a response within minutes.
  • Easy and convenient: It is easy and convenient to contact Baxi POS customer service via WhatsApp. You can send your messages through the app anywhere, anytime.
  • No call charges: Unlike customer service calls, you will not be charged all fees when contacting Baxi POS customer service via WhatsApp.

Cons of contacting Baxi POS customer service via WhatsApp

  • Limited device compatibility: WhatsApp is not compatible with all devices. If you do not have a smartphone or have not installed the application, you will not be able to contact Baxi POS customer service via WhatsApp.
  • Network connection: Network connection problems can prevent your messages from being sent or received quickly.
  • Limited security:There may be a  privacy trade-off because WhatsApp chats are end-to-end encrypted but not completely secure.

Baxi customer care email address

 Are you a Baxi POS customer and need help with your POS system? Whether you’re having technical issues or have general questions, Baxi POS customer service is here to help. One way to contact Baxi customer service is via email. Below are the official  Baxi POS customer service email addresses:

To contact Baxi POS customer service via email, you need to compose a message and send it to one of the email addresses listed above. Please make sure to provide as much detail as possible about your problem or request, including contact information, company name, and the type of Baxi POS system you are using. After you click “send”, a customer service representative will reply to you as soon as possible.

One of the benefits of contacting Baxi POS customer service via email is that you can provide detailed information in advance, ensuring a smooth and efficient customer service experience. Additionally, email support is available 24/7, so you can send your message at any time and a customer service representative will respond to you during business hours.

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However, there are some potential drawbacks to using email for customer service. Communication can sometimes be slower than other methods, such as calling or chatting in person, and there is a risk that your emails will go into spam folders or go unread.

Baxi customer care office Address

Baxi customer care head office address is located at 3 Airport Rd, Ajao Estate, Ikeja Lagos. If you prefer to visit them physically you can go to the address above.

FAQs on Baxi customer care number, WhatsApp and email address, and office Address.

1. What is Baxi’s customer service phone number and how can I contact them?

As a Baxi customer, you can contact their customer service team by dialing +234908 053 2234 from your mobile phone. Their customer service team is available 24/7 to answer any questions or issues.

2. Can I contact Baxi customer service on WhatsApp?

Yes, you can. Baxi’s customer service team is also available on WhatsApp. To chat with them on WhatsApp, message them at +234 908 053 2234. They usually respond quickly and can help you with any issues or queries. 

3. Is there an email address I can use to contact Baxi customer service?

Absolute. If you prefer to be contacted via email, you can send an email to Their customer service team responds to all emails promptly and can provide support or answer any questions you may have.  

4. Where is Baxi’s direct support office?

Baxi Nigeria has several offices across the country to provide you with direct support. You can visit their website under “Contact Us” to find the location closest to you.

5. Can I find more information about Baxi’s products and services on their website?

Yes, you can. The Baxi website contains a lot of useful information about their products and services. You can find product guides, FAQs, and other necessary information that will help you use their services effectively. Additionally, if you have questions that aren’t answered on their website, you can always contact their customer service team via phone, WhatsApp, or email.


We have discussed everything you need to know about Baxi customer care service. How to contact them and their official phone number, email address, WhatsApp number, and physical office address. If you face a challenge using any of their services it’s best to contact Baxi customer care service.

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