How To

How to deactivate, close or delete  Union Bank Mobile app and Internet banking Account

How to deactivate, close or delete  Union Bank Mobile app and Internet banking Account

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Union Bank, one of Nigeria’s leading financial institutions, offers its customers the convenience of banking through its mobile app and internet banking services. These digital platforms provide a secure and efficient way to manage finances, transfer funds, pay bills, and access other banking services from the comfort of one’s home or on-the-go. However, there are instances where customers may consider closing, deleting, or deactivating their Union Bank mobile app and internet banking services. In this article, we’ll explore possible reasons for doing so and provide alternatives to these actions.

 

Possible reasons for closing, deleting, or deactivating Union Bank mobile app and internet banking

  1. Security Reasons: Customers may be wary of the security of their banking information and transactions through digital channels. If they experience any suspicious activity or breaches, they may decide to close, delete, or deactivate their Union Bank mobile app and internet banking services.
  2. Technical issues: Sometimes, customers may encounter technical difficulties with the Union Bank mobile app or internet banking services, such as frequent crashes, slow loading times, or inability to perform certain functions. In such cases, they may opt to close, delete, or deactivate their accounts until the issues are resolved.
  3. Preference for traditional banking: Some customers may prefer the traditional 
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banking experience of visiting a physical branch and interacting with a banker. They may choose to close, delete, or deactivate their Union Bank mobile app and internet banking services as a result.

Alternatives to closing, deleting, or deactivating Union Bank mobile app and internet banking.

  1. Contact customer service: If customers encounter security concerns or technical issues with their Union Bank mobile app or internet banking services, they should contact customer service for assistance. The bank’s customer service representatives can help address any issues and provide solutions to prevent further problems.
  2. Enable two-factor authentication: To enhance security, Union Bank offers two-factor authentication, which adds an extra layer of protection to online banking transactions. Customers can enable this feature through their Union Bank mobile app or internet banking settings.
  3. Update software: Union Bank regularly releases updates to its mobile app and internet banking services to address bugs and improve functionality. Customers should ensure that they have the latest version of the app installed to enjoy the best possible experience.
  4. Use alternative banking channels: If customers prefer traditional banking, they can still enjoy the convenience of Union Bank’s services through alternative channels, such as ATMs, branches, or telephone banking.
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How to deactivate, close or delete  Union Bank Mobile app and Internet banking Account.

If you’re a Union Bank customer who has decided to deactivate, close, or delete your mobile app and internet banking account, this step-by-step guide will help you through the process. It’s essential to ensure that you follow the correct procedures to avoid any issues with your account or financial transactions.

Deactivating Your Union Bank Mobile App

  1. Log in to your Union Bank mobile app using your registered username and password.
  2. Click on the “Settings” option on the homepage.
  3. Select “Account Settings” from the drop-down menu.
  4. Click on “Deactivate Mobile Banking” to confirm the deactivation.
  5. Enter your debit card number and CVV code to verify your identity.
  6. Click on “Submit” to complete the deactivation process.

Closing Your Union Bank Internet Banking Account

  1. Log in to your Union Bank internet banking account using your registered username and password.
  2. Click on the “Settings” option on the homepage.
  3. Select “Account Settings” from the drop-down menu.
  4. Click on “Close Account” to confirm the closure.
  5. Enter your debit card number and CVV code to verify your identity.
  6. Click on “Submit” to complete the closure process.

Deleting Your Union Bank Internet Banking Account

  1. Log in to your Union Bank internet banking account using your registered username and password.
  2. Click on the “Settings” option on the homepage.
  3. Select “Account Settings” from the drop-down menu.
  4. Click on “Delete Account” to confirm the deletion.
  5. Enter your debit card number and CVV code to verify your identity.
  6. Click on “Submit” to complete the deletion process.

 

Note: Deleting your Union Bank internet banking account is a permanent action, and it cannot be reversed. Before deleting your account, ensure that you have an alternative banking option.

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FAQs

1. How can I deactivate my Union Bank mobile app account?

To deactivate your Union Bank mobile app account, follow these simple steps:

  • Log in to your Union Bank mobile app.
  • Navigate to the settings or profile section.
  • Look for the option to deactivate or close the account.
  • Follow the on-screen instructions to confirm the deactivation.

2. What is the process for closing my Union Bank internet banking account?

Closing your Union Bank internet banking account involves the following steps:

  • Log in to your Union Bank internet banking account using your credentials.
  • Go to the settings or profile section.
  • Look for the option to close the account.
  • Follow the on-screen instructions to complete the account closure process.

3. Can I delete my Union Bank mobile app and internet banking account at the same time?

No, the process for deleting your Union Bank mobile app account and internet banking account are separate. You will need to deactivate or close each account individually by following the specific steps outlined for each platform.

4. What happens to my account balance and transaction history when I close my Union Bank mobile app or internet banking account?

When you close your Union Bank mobile app or internet banking account, your account balance will be settled as per the bank’s policies. Your transaction history may be archived for a certain period, and you may request a copy for your records. It’s recommended to reach out to Union Bank customer support for specific details regarding account closure.

Conclusion 

Deactivating, closing, or deleting your Union Bank mobile app and internet banking account is a straightforward process. However, it’s essential to follow the correct procedures to avoid any issues with your account or financial transactions. If you have any doubts or queries, you can contact Union Bank’s customer service for assistance.

 

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