Finance

Flutterwave customer care number, WhatsApp number, Email Address, and Office Address.

Flutterwave customer service team contact

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Flutterwave is a financial technology company that has transformed online transactions for businesses and individuals. The platform connects customers, businesses, and financial institutions, allowing swift and secure payments across digital channels.

Flutterwave customer care number, WhatsApp number, Email Address, and Office Address.
Flutterwave customer care number, WhatsApp number, Email Address, and Office Address.

It acts as a bridge, facilitating effortless exchanges of money in a digital environment between buyers and sellers. From startups to multinational corporations, businesses of all sizes can use Flutterwave to accept payments from customers worldwide. Likewise, individuals can conveniently make online purchases, money transfers, and bill payments from their mobile devices or computers. This article provides details of Flutterwave’s customer support channels, including WhatsApp, phone, email, and office address.

Flutterwave customer care phone number

Flutterwave customer service phone number: How to contact the support team

Luckily, Flutterwave has a responsive customer support team that can be reached through a variety of channels, including phone support. In this article, we’ll look at how to contact Flutterwave’s customer service department via their phone number, the pros and cons of doing so, and when a customer service representative is available to receive calls.

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Flutterwave customer service phone number

First of all, let’s start with the Flutterwave customer service phone number. The correct and verified phone number you can use to contact the platform’s customer service team is 0700-35888379283. Once you have this number, you can  contact the support team in one of the following ways:

How to contact Flutterwave customer service via phone number

  • Dial the customer care phone number: You can call Flutterwave customer support using the phone number provided above. It is essential to have your Flutterwave account information and request details ready before making the call.
  • Talk to a customer service representative: After dialing the phone number, you can select the option to speak with a customer service representative. An agent will be assigned to look after you and help you with your request.
  • Request a callback: You can ask the customer service representative to call you back. This option allows you to get help without spending time waiting on phone lines. Pros and cons of contacting Flutterwave customer support via phone number

Any communication channel has its pros and cons, and Flutterwave phone customer service is no exception. Here are some pros and cons to keep in mind when considering using this channel:

Pros:

  1. Immediate support: You can receive immediate support to meet your requirements.
  2. Direct: A phone call can be more personal and direct than an email or a chat.  
  3. Effective resolution: Phone calls can be an effective way to resolve complex issues that would have taken more time using other communication channels.

 Cons

  1. Long wait: There may be a long wait to speak to a customer service representative, especially during peak times.
  2. Limited opening hours: Customer service is only available at certain times of the day.

When are Flutterwave customer service representatives available to call?

Flutterwave customer service representatives are available to take calls  Monday to Friday, 8 a.m. to 6 p.m. (GMT+1).

Flutterwave customer care WhatsApp number. 

Do you need help with trading or payment issues on Flutterwave? Don’t worry as Flutterwave customer service is always ready to help you through their WhatsApp number.

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Here is the verified and accurate Flutterwave Nigeria Customer Service WhatsApp number: 0700-35888379283.

To contact Flutterwave customer  service via WhatsApp, you must follow these steps:

  • Save the Flutterwave customer care WhatsApp number on your phone.  2. Open WhatsApp Messenger on your device.
  • Tap on the “New Chat” option.
  • Enter Flutterwave Customer Care WhatsApp number 0700-35888379283 in the recipient’s phone number box.
  • Start typing your message and wait for a response from a Flutterwave customer service representative.

Pros of contacting Flutterwave customer support via WhatsApp number:

  • It’s faster than email or phone calls.  
  • You can save the conversation for future reference.
  • You can communicate in real-time with a representative.

Cons of contacting Flutterwave customer support via WhatsApp number:

  • It may not be available 24/7.
  • You may not be able to fully express yourself through writing.

Flutterwave customer service representatives are available to chat Monday through Friday from 8 am to 5 pm

Flutterwave customer care Email Address 

If you are a Flutterwave customer and want to contact customer support, sending an email may be your best option. Flutterwave’s customer support email address is hi@flutterwavego.com, This email address is actively monitored, ensuring that your request or concern is addressed promptly.

Here are the steps to follow when contacting Flutterwave customer support via email address:

  • Open your email application
  • Text hi@flutterwavego.com,
  • Include a subject line that accurately represents your concern or request
  • Make your message concise and to the point
  • Send your message and wait for a response.

Pros of contacting Flutterwave customer support via email address:

  • You can contact customer service at any time.
  • Email provides written documentation of your communication with the customer service department.
  • You can express your concerns in detail because email messages usually have no time limit.
  • it’s a cheaper option than calling.

Cons of contacting Flutterwave customer support via email:

  • It may take some time before you receive a response.
  • If you have an urgent problem, emailing may not be the fastest solution.
  • There is no guarantee that your email will be read immediately.
  • There are limits to the level of support that customer service can provide via email. 
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Flutterwave customer service representatives are available 24/7 to help you process your request. However,  response times may vary depending on the volume of requests received at any given time.

Flutterwave customer care Office Address 

Do you want to speak directly with Flutterwave’s customer care service team? If so, you can visit their office in Lagos.

The Head Office of Flutterwave is situated at 8 Providence Street, Lekki, 900001, Lagos. Although visiting the office may not be the fastest or easiest way to get in touch, it is an excellent option to get in-person assistance for any issues related to their services.

FAQs on Flutterwave customer care number, WhatsApp number, Email Address and Office Address

1. What is Flutterwave’s customer service number?

Flutterwave’s customer care number is 0700-35888379283. You can contact them from 8 am to 5 pm, Monday to Friday.

2. What is Flutterwave’s WhatsApp number?

Flutterwave’s WhatsApp number is 0700-35888379283. You can send them a message and they will respond to your request as soon as possible.  

3. What is Flutterwave’s email address?

You can contact Flutterwave customer support via their email address hi@flutterwavego.com. Be sure to include the appropriate subject and complete problem description.

4. What is Flutterwave’s office address?

Flutterwave’s headquarters is located at 8 Providence Road, Lekki Phase I, Lagos, Nigeria. They also have several offices in other countries, including South Africa, Kenya, and Ghana.

5. How long does it take to receive a response from Flutterwave customer service? 

Flutterwave’s customer service is known for providing quick responses to requests. They aim to resolve all issues within 24 hours.

Conclusion 

contacting Flutterwave customer service is simple and convenient. You can contact them through their customer care number, WhatsApp number, email address, or visit their office if needed. They always respond quickly to requests and are committed to providing exceptional customer service.  

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