How To

How to Upgrade your Moniepoint account easily

How to Upgrade your Moniepoint account easily

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What is Moniepoint?

Moniepoint is a leading mobile money agent network in Nigeria that provides financial services to individuals and businesses. It allows users to perform various transactions such as cash deposits, withdrawals, and transfers. With its widespread network of agents across the country, Moniepoint has made financial services easily accessible to the masses.

Moniepoint Account Upgrade

Upgrading your Moniepoint account from tier one to tier two offers numerous advantages. Let’s take a closer look at why upgrading is beneficial and the documents required for the process.

Benefits of Upgrading your Moniepoint Account

  • Increased Transaction Limit: As a tier two account holder, you can enjoy higher transaction limits, allowing you to carry out larger financial transactions with ease.
  • Expanded Service Offerings: Upgrading your account opens up a world of additional services, such as bill payments, airtime and data purchases, and even international money transfers.
  • Better Customer Support: With a tier two account, you gain access to dedicated customer support, ensuring that any issues or concerns are addressed promptly.
  • Enhanced Security: Upgrading your account provides an added layer of security, protecting your funds and personal information from potential threats.
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Documents needed for Moniepoint Account Upgrade

To upgrade your Moniepoint account, you will need to provide the following documents:

  • Valid identification document (e.g., National ID card, International Passport, or Driver’s License).
  • Proof of address (e.g., utility bill or bank statement).
  • Passport-sized photograph.
  • Ensure that all the documents are valid and provide accurate information to streamline the upgrade process.

How to Upgrade Moniepoint Account Online (App)

Upgrading your Moniepoint account online through the app is a simple and convenient process. Here is a step-by-step guide to help you through the upgrade:

  • Launch the Moniepoint mobile app on your device.
  • Log in to your existing account or create a new one if you haven’t already.
  • Navigate to the account settings or profile section within the app.
  • Look for an option related to account upgrades.
  • Follow the on-screen instructions to provide the necessary information and upload the required documents.
  • Review all the details and verify the accuracy of the provided information.
  • Submit your upgrade request and wait for confirmation.
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How to Upgrade Moniepoint Account (Offline)

If you prefer to upgrade your Moniepoint account offline, you can visit any Moniepoint agent near you and follow these steps:

  • Locate a nearby Moniepoint agent using the Moniepoint app or website.
  • Visit the agent’s location during their operating hours.
  • Inform the agent about your intention to upgrade your account.
  • Present the required documents for verification.
  • Provide any additional information requested by the agent.
  • Pay any applicable fees, if required.
  • Wait for the upgrade to be processed and confirmed.


Why should I upgrade my Moniepoint account?

Upgrading your Moniepoint account is beneficial for various reasons. With increased transaction limits, you can conveniently carry out larger transactions without any hassle. Moreover, an upgraded account provides access to additional features such as loans, overdraft facilities, and discounts, enhancing your financial experience. Lastly, upgrading your account ensures a higher level of security and reliability, giving you peace of mind while conducting transactions.

How can I upgrade my Moniepoint account?

To upgrade your Moniepoint account, open the Moniepoint app on your mobile device and log in using your credentials. Then, go to the account settings or profile section and click on the “Upgrade Account” option. Follow the on-screen instructions and provide any necessary information or documents. Once you have submitted your upgrade request, Moniepoint will review and approve it. After approval, your account will be successfully upgraded.

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What documents do I need to submit for account upgrade?

When upgrading your Moniepoint account, you may be required to submit certain documents to verify your identity and ensure a smooth upgrade process. The specific documents needed may vary, but generally, the following documents are commonly requested:

  • Valid identification document (e.g., national ID card, driver’s license, passport)
  • Proof of address (e.g., utility bill, bank statement)
  • Recent passport-sized photograph

How long does it take to upgrade a Moniepoint account?

The time it takes to upgrade a Moniepoint account may vary depending on several factors such as the volume of upgrade requests and the completeness of the submitted documents. However, Moniepoint strives to process account upgrades as quickly as possible. In most cases, the upgrade process is completed within 48 to 72 hours.


Upgrading your Moniepoint account is a seamless process that unlocks numerous benefits and improves your overall financial experience. By increasing your transaction limits, providing access to additional features, and enhancing security, an upgraded account ensures a stress-free and secure way to carry out your transactions. Follow the provided instructions, submit the necessary documents, and enjoy the advantages of an upgraded Moniepoint account today.

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