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Forgot my FCMB Mobile app and Internet banking  Password and PIN – How to Reset, Change, and Recover FCMB Mobile app and Internet banking  Password and PIN. 

Forgot my FCMB Mobile app and Internet banking  Password and PIN - How to Reset, Change, and Recover FCMB Mobile app and Internet banking  Password and PIN. 

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In today’s digital age, banking has become more convenient and accessible than ever before. With the FCMB mobile app and Internet banking, customers can now manage their finances from the comfort of their homes or on the go. However, with the ease of access comes the responsibility of ensuring the security of your financial information. In this article, we’ll provide tips on creating easy-to-remember FCMB passwords and PINs, as well as alternative FCMB security measures.

Creating Easy-to-Remember FCMB Passwords and PINs

  1. Use a combination of letters, numbers, and symbols: This makes it harder for someone to guess your password or PIN.
  2. Avoid using easily guessable information: Don’t use your date of birth, your name, or any other personal information that can be easily guessed.
  3. Use a passphrase: A passphrase is a series of words that are easy to remember but hard to guess. For example, “MyDogLovesToEatBones!” is a strong passphrase.
  4. Make it unique: Don’t use the same password or PIN for multiple accounts. This makes it easier for someone to gain access to all your accounts if they guess one password.
  5. Change your passwords and PINs regularly: This helps to prevent any potential breaches or unauthorized access.

Alternative FCMB Security Measures

  1. Two-factor authentication: This adds an extra layer of security by requiring a second form of identification, such as a fingerprint or a security token, in addition to your password or PIN.
  2. Biometric authentication: FCMB offers biometric authentication, such as fingerprint or facial recognition, which provides an additional layer of security and convenience.
  3. SMS verification: FCMB sends an SMS to your registered phone number with a verification code that you need to enter to access your account.
  4. Security questions: FCMB offers security questions that you can set up as an additional layer of protection. These questions are unique to you and only you know the answers.
  5. Monitor your account: Regularly check your account statements and transaction history to ensure that all transactions are authorized and legitimate.
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Forgot my FCMB Mobile app and Internet banking  Password and PIN – How to Reset, Change, and Recover FCMB Mobile app and Internet banking  Password and PIN. 

If you’re an FCMB customer using the bank’s mobile app or Internet banking services, there may come a time when you need to reset, change, or recover your password or PIN. Whether you’ve forgotten your login credentials or simply want to update your security measures, this guide will walk you through the steps to do so.

Resetting your FCMB Mobile app password

  1. Open the FCMB Mobile app on your smartphone or tablet.
  2. Tap on the “Forgot Password” option on the login page.
  3. Enter your FCMB account number and the last 6 digits of your Naira Mastercard or Verve card.
  4. Tap on the “Submit” button.
  5. Follow the on-screen instructions to complete the password reset process. This may involve verifying your identity through a one-time password (OTP) sent to your registered phone number or email address.

Changing your FCMB Mobile app PIN

  1. Log in to the FCMB Mobile app using your existing password.
  2. Tap on the “Settings” icon in the app’s main menu.
  3. Select “Security” from the list of options.
  4. Tap on “Change PIN” and follow the prompts to enter your current PIN and create a new one.
  5. Confirm your new PIN and tap on “Submit” to save the change.

Recovering your FCMB Internet banking password

  1. Go to the FCMB Internet banking website (https://internetbanking.fcmb.com/) and click on the “Forgot Password” link.
  2. Enter your FCMB account number and the last 6 digits of your Naira Mastercard or Verve card.
  3. Tap on the “Submit” button.
  4. Follow the on-screen instructions to complete the password reset process. This may involve verifying your identity through a one-time password (OTP) sent to your registered phone number or email address.
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Changing your FCMB Internet banking PIN

  1. Log in to FCMB Internet banking using your existing password.
  2. Click on the “Settings” tab in the main menu.
  3. Select “Security” from the list of options.
  4. Tap on “Change PIN” and follow the prompts to enter your current PIN and create a new one.
  5. Confirm your new PIN and tap on “Submit” to save the change.

In all cases, it’s important to keep your login credentials and PINs secure and not share them with anyone. If you suspect that your FCMB account has been compromised, contact the bank’s customer service immediately.

FAQs

1. What should I do if I have forgotten my FCMB Mobile app and Internet banking password and PIN?

If you have forgotten your FCMB Mobile app and Internet banking password and PIN, you should follow these steps:

a. For FCMB Mobile app

  1. Go to the FCMB Mobile app login page.
  2. Click on “Forgot Password” or “Forgot PIN” depending on which one you have forgotten.
  3. Follow the prompts to provide your account number, email address, or phone number registered with FCMB.
  4. You will receive a one-time password (OTP) via SMS or email.
  5. Enter the OTP in the app and follow the instructions to reset your password or PIN.

b. For Internet banking

  1. Go to the FCMB Internet banking login page.
  2. Click on “Forgot Password” or “Forgot PIN” depending on which one you have forgotten.

iii. Follow the prompts to provide your account number, email address, or phone number registered with FCMB.

  1. You will receive an email with a link to reset your password or PIN.
  2. Follow the instructions in the email to reset your password or PIN.
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2. How long does it take to reset my FCMB Mobile app and Internet banking password and PIN?

The time it takes to reset your FCMB Mobile app and Internet banking password and PIN depends on the method you choose. If you choose to receive an OTP via SMS or email, the process is instant. If you choose to reset your password or PIN through email, it may take a few minutes to receive the email with the link to reset your password or PIN.

3. What should I do if I am unable to reset my FCMB Mobile app and Internet banking password and PIN?

If you are unable to reset your FCMB Mobile app and Internet banking password and PIN, you should contact FCMB customer service for assistance. You can reach them through any of the following channels:

  1. Call FCMB customer service on 07003290000 or 01-279 8800
  2. Send an email to customercare@fcmb.com.
  3. Visit any FCMB branch near you.

4. How can I prevent forgetting my FCMB Mobile app and Internet banking password and PIN in the future?

To prevent forgetting your FCMB Mobile app and Internet banking password and PIN in the future, you should follow these tips:

  1. Use a strong and unique password and PIN that you can easily remember.
  2. Avoid using easily guessable information such as your name, date of birth, or address as your password and PIN.
  3. Change your password and PIN regularly to ensure maximum security.
  4. Do not share your password and PIN with anyone, including FCMB staff.
  5. Enable two-factor authentication (2FA) for added security.
  6. Keep your device and operating system up-to-date with the latest security patches.

Conclusion

Forgetting your FCMB Mobile app and Internet banking password and PIN can be a frustrating experience, but following the steps outlined in this guide should help you reset them quickly and easily. Remember to take steps to prevent forgetting your password and PIN in the future by using strong and unique credentials, changing them regularly, and enabling two-factor authentication. If you encounter any issues, do not hesitate to contact FCMB customer service for assistance.

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