FairMoney Customer Care Number, Email & Office Address
FairMoney Customer Care Number, Email & Office Address
FairMoney is a financial technology company that provides loans and other financial services to individuals and small businesses in emerging markets, particularly in Africa. Founded in 2017 by Laurin Hainy and Nicolas Berthoz, the company has grown to become one of the leading online lending platforms in Nigeria, with over 1.3 million users.
FairMoney is a leading digital lending platform in Nigeria that offers quick and easy loans to individuals and small businesses. With its user-friendly app, FairMoney has been able to simplify the lending process and make it accessible to anyone with a smartphone. However, as with any financial service, there may be times when customers need assistance with their accounts or loans.
In this article, we will provide you with all the information you need to contact FairMoney’s customer care team, how FairMoney works, and its features that make it stand out from other online lending platforms.
What is FairMoney?
FairMoney is an online lending platform that allows individuals and small businesses to access quick and affordable loans. The platform provides loans ranging from N1,500 ($4) to N500,000 ($1,300) with a repayment period of one to three months. FairMoney uses technology to assess borrowers’ creditworthiness and make loan decisions within minutes. The platform also offers other financial services such as bill payments, airtime purchases, and savings.
In the last four years, over 3 million customers have relied on the Fairmoney loan app for instant loans.
FairMoney Microfinance Bank, duly licensed by the Central Bank of Nigeria, is now more than just a loan app in Nigeria with all their users deposits insured by the Nigeria Deposit Insurance Corporation (NDIC). We are now a mobile banking app helping people manage your finances.
How does FairMoney work?
To access a loan on FairMoney, individuals and small businesses need to download the FairMoney app from the Google Play Store and create an account. The account creation process is simple and straightforward, requiring users to provide their personal information, employment details, and bank account details. Once the account is created, users can apply for a loan by selecting the loan amount and repayment period.
FairMoney uses machine learning algorithms to analyze users’ creditworthiness based on their credit history, employment status, and other factors. The platform also accesses users’ bank account information to verify their income and expenses. Once the loan application is approved, the funds are disbursed to the user’s bank account within minutes.
Features of FairMoney
- Fast and convenient loan processing: FairMoney’s loan application process is entirely online, making it fast and convenient for users. Loan decisions are made within minutes, and funds are disbursed to users’ bank accounts instantly.
- Competitive interest rates: FairMoney offers competitive interest rates compared to traditional banks and other online lending platforms. The platform’s interest rates range from 10% to 30% per annum, depending on the loan amount and repayment period.
- Flexible repayment options: FairMoney allows users to choose their repayment period, ranging from one to three months. Users can also make early repayments without incurring any penalties.
- Secure and reliable: FairMoney uses advanced security features to protect users’ personal and financial information. The platform also partners with reputable financial institutions to ensure the safety and reliability of its services.
FairMoney Customer Care Number
If you need to speak with a customer care representative, you can contact FairMoney’s helpline at 017001276 / 01 888 5577. This line is available 24/7, and you can call it anytime you need assistance. The customer care team is well-trained and will be able to assist you with any questions or concerns you may have.
FairMoney Customer Care Email
Another way to get in touch with FairMoney’s customer care team is by sending an email to help@fairmoney.ng. This email address is also available 24/7, and you can send your message at any time. The customer care team will respond to your email as soon as possible, usually within 24 hours.
FairMoney Office Address
If you prefer to visit FairMoney’s office in person, you can find their address on their website. FairMoney’s headquarters is located at 28 Pade Odanye Close, Off Adeniyi jones, 101233, Ikeja, Nigeria. If you’re in Lagos, you can easily find their office using Google Maps or any other mapping app.
Why Contact FairMoney Customer Care?
There are many reasons why you may need to contact FairMoney’s customer care team. Here are a few examples:
Loan Application: If you’re having trouble applying for a loan on FairMoney’s app, you can contact their customer care team for assistance. They will guide you through the application process and answer any questions you may have.
Loan Repayment: If you’re having trouble repaying your loan, you can contact FairMoney’s customer care team to discuss your options. They may be able to offer you a repayment plan that fits your budget.
Account Issues: If you’re having issues with your FairMoney account, such as login problems or suspicious activity, you can contact the customer care team to report the issue. They will investigate the matter and take appropriate action to protect your account.
Wrapping Up
In conclusion, FairMoney’s customer care team is available 24/7 to assist you with any questions or concerns you may have. You can contact them by phone, email, or by visiting their office. Whether you need help with your loan application, repayment, or account issues, the customer care team is well-trained and ready to assist you. Remember to keep these contact details handy in case you need them in the future.
FairMoney is a revolutionary online lending platform that provides quick and affordable loans to individuals and small businesses in emerging markets. The platform’s use of technology to assess creditworthiness and make loan decisions within minutes sets it apart from other lending platforms. With its competitive interest rates, flexible repayment options, and advanced security features, FairMoney is an excellent option for those looking to access quick and affordable loans.
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